Returns & Exchanges
At Mobellia, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all furniture and decor items are returned in their original packaging and unassembled condition.
Return Process
- 1.Initiate Your Request
Log into your Mobellia account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Carefully disassemble the furniture and place all components, hardware, and instructions back into the original shipping crates or boxes.
- 3.Schedule a Pickup
For oversized furniture items, we will coordinate a professional courier pickup at your convenience; for smaller decor, simply drop off the package at any authorized shipping center.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.